Your artist has the experience to make sure everything turns out just the way you want. Your art will be handled personally by a member of our design team. Just send us what you have and we’ll work with you on the rest. We can accept anything: e-mailed art, faxed art, or mailed hard copy. We accept any artwork format for your order. You can also attach art to your online order or email art directly to your sales rep. From there we will make sure your art is sent to your inside sales representative. Wondering how to send your artwork/logo?Īrtwork can be sent via email to. We will not proceed with production until you are satisfied. Your inside sales representative will send your artwork to our professional artists who will make sure your imprint fits perfectly on the item you have chosen. On every custom item, you will receive a FREE art proof on your order. What else can we do to make ordering easier? Don't forget to put your tax exempt number in your order, or give it to your rep after you order, so we charge you accurately. We'll email you a quote with all of the info you need to submit your purchase req the easy way. Please call, email, or use the Request a Quote button on the items that you need for your purchase req. We typically need a credit card on file or payment in advance for first time customers. We’ll get started on your order and let you know what type of payment arrangements are necessary to proceed. If you prefer to make your payment later, please select Check when ordering online. If you would like credit terms, you can discuss credit with your rep before or after your order is placed. A copy can then be emailed or faxed to our office. If ordering online, please select Purchase Order as payment method. We're happy to accept all official purchase orders from accounts with already established credit. We accept VISA, MasterCard and American Express. Ordering is Easy! Place your order online or over the phone using any one of our easy payment methods. You can trust us to take good care of it and you. Your order will not go into production until you are completely satisfied with the artwork. If you have any changes, we'll make them promptly and send another proof for your approval. Finally, we email you a final art proof for your approval.This happens within 24 hours of receiving your order. Next, we email you an order acknowledgment with any adjustment to charges or specifications, for your signature.If there are questions, you will be contacted right away. First, your order goes straight to your personal inside sales representative for review and troubleshooting.Our reps are available 8:00am – 8:00pm Monday through Thursday and 8:00am – 7:00pm Friday (EST). Your order will be processed by one of our inside sales reps who will make sure we get your final approval on an order acknowledgment and art proof before we go to print.Ĭall us at 800.378.6376 and one of our inside sales reps will be happy to take your order and walk you through the process. The steps shown in each product walk you right through the customization process. Shipping cost is determined by the weight of the package, and the destination.Our ordering options make it easier than ever to place your order with PromotionsNow. We ship internationally to over 200 countries.The Products of California Costumes, Intimates & Clearance Items are also not eligible for return/exchange. Note: Altered or washed items are not acceptable. Shipping cost is determined by the weight of the package, and the destination. Repeat orders will be a quicker turnaround time. The Customized order will take upto 10-12 business days as soon as your design is approved.All orders being decorated are final sales and can not be exchanged or returned for a refund.Returned items can take up to 5 - 10 business days to receive and process your refund request.You may receive your order in separate shipments, based on distribution point and the availability of inventory.You can however, return or exchange your product if needed. We are unable to make changes to an order once it is placed.However, some order require credit verification, such orders will delayed by 1 business day. Orders placed by 1PM EST ship the Same or Next Business Day.Two-day and next day shipping will be available soon.However, in certain cases, it can take up to 7 business days as well. Most orders received in 2-4 business days with Standard Shipping. Orders are shipped via UPS ground or USPS.Fast Delivery from our twenty four warehouses.
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